How to set up your profile, communicate with customers, and win shipments.
For shipping customers
How to list your shipment, go through the bids received, and choose the right driver.
Questions about CitizenShipper
Answers to questions commonly posed about the service that CitizenShipper provides.
The latest product releases and updates to the CitizenShipper service.
CitizenShipper Knowledge Base
How to use CitizenShipper like a pro - driving tips, shipping best practices, and more.
Terms and Conditions
Terms of service, privacy policies, and other legal information.
- Driver Rewards: The benefits of staying on-site
- How and why pet transporters should register for USDA certification
- CitizenShipper Booking Assurance Guarantee
- Keeping tabs on pets – here, there and anywhere – including transport!
- How CitizenShipper streamlines the process of finding a pet transporter to hire
- Onboarding #1: Profiles and Preferences
- Onboarding #2: Background Screenings, Bidding Strategies
- Onboarding #3: Earnings, Expenses, Experience
- Congratulations! You Won Your First Pet Bid! Now What?
- Route-planning, location-sharing, and estimated time of arrival
- Email Whitelist Instructions
- Feature: Driver-Shipper Job Agreement Template
- Feature: Replying to reviews
- Feature: Category Offerings
- Feature: Expedited Background Screening