How to set up your profile, communicate with customers, and win shipments.
For shipping customers
How to list your shipment, go through the bids received, and choose the right driver.
Questions about CitizenShipper
Answers to questions commonly posed about the service that CitizenShipper provides.
The latest product releases and updates to the CitizenShipper service.
CitizenShipper Knowledge Base
How to use CitizenShipper like a pro - driving tips, shipping best practices, and more.
Terms and Conditions
Terms of service, privacy policies, and other legal information.
- How to ask for money up-front
- Driver Rewards: The benefits of staying on-site
- How to register with the USDA
- Safe Communication: The benefits of staying on the platform
- How to spot an online pet scam
- Introducing the Shipment Search Tool (Oct 2019)
- Driver Onboarding #1: Profiles and Preferences
- Insurance options for pet transporters
- Email notifications and deliverability
- Contact exchange policy
- Review policy