Welcome to the CitizenShipper Help Center!

Here you'll find frequently asked questions. Enter keywords related to your question below or browse our FAQs by category.

How does CitizenShipper make money?

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A small fee is charged to the customer upon selecting a driver. This fee goes to support the continued development of the CitizenShipper platform and to the continued service and safeguards provided by our support staff for every need that may arise.

For more details CitizenShipper Fee Scale, read out article:  "Introducing Sliding Scale Booking Fees."

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