The drivers pay a monthly subscription for using the platform (beyond the free trial period of 3 months).
The customers pay a service fee when they book a driver, typically about 15% of their total expense.
We use the proceeds to fund the continued development of the CitizenShipper platform, as well as the continued service and safeguards provided by our support staff.
The CitizenShipper service fee is based on a sliding scale – the higher the bid, the lower our percentage. For more details, see this article.