Drivers are certified by CitizenShipper once they've completed 100% of their profile page, including all five of our screening and security checks. We acknowledge this accomplishment by adding a “CitizenShipper Certified” stamp to their profile. When bidding on shipments, drivers with this stamp are more likely to be chosen by customers.
In addition to confirming drivers' contact information (email, phone number, and physical address), we also run a comprehensive background check using Checkr, screening for a variety of criminal offenses and driving incidents.
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For a full list of criteria that drivers must satisfy to pass their background screening, see this article.