How much does it cost to use CitizenShipper?

At CitizenShipper, our goal is to keep expenses affordable and shipping services accessible to all.

To start with, you can list your shipment completely free of charge - there's no listing fee to connect with drivers, receive their quotes, and negotiate the details.

Once you accept a quote from a driver, CitizenShipper adds a modest service fee on top of that. This fee scales with the driver's quote, as follows:

Driver Quote	Service Fee
Up to $50	$14.99
$51 to $100	$19.99
$101 to $160	$29
$161 to $213	$39
$214 to $267	$49
$268 to $320	$59
$321 to $369	$69
$370-$426	$79
$427 to $475	$89
$476 to $534	$99
$535 to $597	$109
$598 to $659	$119
$660 to $722	$129
$723 to $784	$139
$785 or more	$149

Just remember, the fee does not come out of the driver's quote. It's a separate expense, calculated for you automatically as soon as you click "Book Driver”. You'll be able to review the breakdown of your expenses before making the final decision.

Example

Let's say a driver quotes you $400 for the shipment. Looking at the table above, we see that this quote is in the $370-$426 price range, which means that the service fee is $79. So your total expense would be $479, our fee representing about 16.4% of that. 

Here's a graph that illustrates this: 

Please note that your credit card would only be charged for $79 immediately. You'd pay the remaining $400 as agreed upon with the driver (typically on delivery).

If you have any further questions or concerns about the CitizenShipper service fee, please don't hesitate to reach out to our customer support team!

What to read next

For more on finding your way around the CitizenShipper platform, see the articles on making payments (2-min read) and booking a driver (2-min read).

For a comprehensive overview of CitizenShipper policies, check out this section of our Help Center.