Booking a driver is quick and easy with CitizenShipper. As soon as you list your shipment, our matching algorithm will offer a shortlist of drivers that we feel might fit your requirements.
You can click a driver's name to browse through their profile page, check out their ratings, and read through the reviews left by their previous customers.
If you'd like to invite a driver to bid on your shipment, you can do so by clicking Invite.
Whether or not you've manually invited any drivers, you should soon start receiving bids.
Whenever a driver bids on your shipment, they send you a quote. We let you know when this happens via text message or email notifications:
By clicking the links in your notification, you can review the driver's quote or start exchanging messages with them.
Once you're sure you want to book this driver, simply click Book now. This takes you to the payment screen, where you can review your expenses and confirm the booking.
The amounts shown above are just an example, of course. The driver fee will vary depending on which bid you've accepted, and the CitizenShipper service fee is calculated based on that amount.
For step-by-step instructions, check out our video tutorial below. As always, feel free to contact us directly at email@example.com if you have any other questions.