Booking a driver is quick and easy with CitizenShipper. Whenever a driver messages you, you'll receive a notification containing a link to your Messages section. In the driver's conversation thread, you should be able to see the Book now button to the right.
Once you click the button, the next page will allow you to review your expenses and confirm the booking. Here's what that screen should look like:
The amounts shown here are just examples, of course. Your driver fee will vary depending on which bid you've accepted, and your service fee is also calculated based on that.
Feel free to contact us directly at email@example.com if you have any other questions.