Welcome to the CitizenShipper Help Center!

Here you'll find frequently asked questions. Enter keywords related to your question below or browse our FAQs by category.

My driver doesn't have a whole lot of feedback. Is that a problem?

Ikka -

Not necessarily. We encourage all of our shippers to provide feedback for every shipment. It's easy and it's the best way to thank an amazing driver. If a driver doesn't have too much feedback, they may be new to CitizenShipper. You can always check out the details provided on their profile page to assure you pick the best person for your shipment.

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