There are a number of ways to find shipments to bid on CitizenShipper.
Choose Your Category
Click the settings wheel in the top right corner of the app.
Once you're in the settings panel choose CATEGORIES - select the categories you would like to transport
From your Dashboard
When you log in to CitizenShipper using your email and password, you will be taken to your Dashboard. There, you should see a list of shipments in the Recommended tab - recommendations that match your chosen categories and routes.
You can also click the other tabs (Active, Won, and All) to see just your active shipments, the shipments you've won, or all the shipments listed on CitizenShipper.
From your notifications
As a driver, you automatically receive email or text notifications each time a new shipment that matches your routes/categories is listed. You can also opt to receive a daily or weekly digest of all matching shipments. To adjust your notification preferences, click the gear icon in the top right corner, then select Settings from the drop-down menu.
The notification you receive should provide links to the new shipments listed. If you are interested in any of them and wish to know more, simply click the link and examine the details of the shipment in question.
Will your vehicle be able to carry whatever needs shipping? Are you free on the days that the customer needs the package picked up and delivered? Are you able to meet all the other requirements listed?
If you decide that you're the man for the job, you can submit a bid right there. If you're not sure, you can message the customer directly and ask for clarification.
You can always navigate to My messages in the top navigation bar to access customer responses and continue your conversations. Do not hesitate to ask questions and converse with customers - according to our data, transporters who start conversations before making bids stand a higher chance of winning!
Using the Shipment Search Tool
You can also manually search for shipments. To access the Shipment Search Tool, simply click the search bar in the upper left corner of your screen. (If using a mobile device, you should see the search bar at the top of your screen.)
Using the tool, you'll be able to set a number of different search parameters. Look for shipments from a certain location, to a certain location, in a certain time slot, or in a specific category.
What to read next
For more advice on bidding and payments, see the articles on asking for money upfront (2-min read) and ensuring everything runs smoothly (2-min read).
For more general-purpose advice, see the Transporters section of our Help Center.
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