At CitizenShipper, safety has always been our highest priority. We are thoroughly invested in creating a safe community for customers and transporters alike.
All drivers must be CitizenShipper-certified before they can bid on a shipment. We perform comprehensive background screenings, including physical address and phone number verifications. Picture ID confirmation is required for drivers and their vehicles. All who join the CitizenShipper community are screened for a variety of criminal offenses and driving incidents.
To perform these comprehensive background checks, we rely on Checkr, a reputable screening service accredited by BSCC and NAPBS.
The process assures that all the drivers have:
- Zero felonies in the past five years
- Zero felonies in the last ten years involving theft or violence
- Zero DUI arrests within the last five years
- No outstanding arrest warrants
- No pattern of misdemeanors
In addition, our screening includes:
- SSN validation
- Sex offender registry check
- Global watchlist check
- State criminal records check
- National criminal records check
Whenever a new transporter joins CitizenShipper, we collect all the information required to perform a criminal background check before they start bidding on shipments. The investigation itself is performed as soon as they have won the first shipment. (The information collected from drivers that join the site but don't actively engage in bidding is not processed.) After we submit the information to Checkr, we expect the results back within three business days.
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