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Here you'll find frequently asked questions. Enter keywords related to your question below or browse our FAQs by category.

As a driver, how do I get paid?

Richard Obousy -

Submitting Quotes

When you submit a quote on a shipment, you are informing the shipping customer what your fee is for completing that delivery. You will get paid the amount you quote for any shipment.  Make sure you take all your costs into account when you are scoping a shipment. 

When you are selected to drive, you will be notified via email. You can communicate with your shipping customer directly to set up pickup and delivery specifics.


Payment Methods

When customers accept you for their shipment, they are bound to pay you for the shipment. Payment can be made by the customer upon delivery and be in the form of cash, check, paypal, credit card or any other form of payment that you are happy with.


CitizenShipper has robust security protections in place to protect everyone's identity and account information. We also have dispute resolution services that, if needed, any customer can take advantage of.  If there is any problem at all with payment, shippers and drivers can contact us anytime. We will guide you through it step-by-step until we reach a successful outcome for everyone involved. 

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    John Oswald

    While driver travel on road after droping shipment, should driver use iphone or Android instead of laptop for next trip?

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