What should I do if I have a payment dispute?

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2 comments

  • David Wills

    The dispute resolution process description is vague and non-committal on the part of Citizen Shipper. The <Dispute Resolution> link is not a live link.
    Suggestions:
    Put some commitment on the part of CS to resolving shipper/driver disputes. Check Amazon.com for examples.
    When you reference a document on your site, include a live link.

  • Richard Obousy

    This article has been updated and links to our Dispute Resolution service FAQ included.

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