Welcome to the CitizenShipper Help Center!

Here you'll find frequently asked questions. Enter keywords related to your question below or browse our FAQs by category.

Introducing Sliding Scale Fees

Richard Obousy -

CitizenShipper is doing away with flat-rate booking fees! 

That is great for everyone that needs to ship large, high value, items.  As of today, CitizenShipper will apply taxes and fees based on a sliding scale. If you are interested, you can see how we apply the sliding scale fee below, but all fees will be calculated for you automatically at checkout. At that time, we will also present your fee rate so you can know exactly how much you saved. 

You will not see any fees until you've completely configured your entire shipment, including selecting your driver. When you are ready to get your stuff on the road you will be prompted to pay the fee allocated to your payment amount, automatically. 


Sliding scale fee rates.

18.7% on the first $500**

15.95% on $500-$1,000

13.20% on $1,001 to $2,000

7.7% on $2,001 to $5,000

No fees on anything over $5,000. 

If you have any questions about this new enhancement or our service add it the comments.

*Note, a minimum fee of $49.99 will be applied to all shipments.

 

Have more questions? Submit a request

Comments

  • Avatar
    Porter Garvin

    Nice change!

  • Avatar
    Dan Sutton

    Yes
    Great for customers and drivers
    Good job

  • Avatar
    Russell Lauderback

    The new new terms seem very reasonable.

Powered by Zendesk