Possible issues may include:
- The driver or shipper was late to pick up or drop off a shipment
- The driver or shipper did not show up at the pick-up or drop-off location
- The shipment was not as described
- The shipper refused to pay the driver
What kinds of issues with the transaction might prompt a request for ODR?
Comments
2 comments
I wish to cancel transaction.
Hello,
If you ever need to cancel a transaction, just shoot us an email at support@citizenshipper.com and we will get that taken care of for you:)
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