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What kinds of issues with the transaction might prompt a request for ODR?

Richard Obousy -

Possible issues may include:

  • The driver or shipper was late to pick up or drop off a shipment
  • The driver or shipper did not show up at the drop off or pickup location
  • The driver was late delivering a shipment
  • The shipment was not as described
  • The shipper refused to pay the driver
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