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Modifying Shipment Details After Receiving Quotes.

Richard Obousy -

If you have posted a shipment to the CitizenShipper platform and need to make changes to any of the details about your shipment, you can do that at any time. 

However; if your shipment has already received quotes from one or more drivers modifying any shipment details will nullify all previously submitted quotes. Drivers will receive a notification that your shipment details have changed and be given the opportunity to resubmit a new quote. 

Drivers often assess each shipment for a number of details which may raise or lower the cost of that particular shipment. In order for their quotes to be accurate and reflect the true cost of delivering your shipment safely and on-time, we give them the opportunity to view the changes made and submit a new quote. Any messages you had exchanged with your driver are preserved in the quote cards on your dashboard. Just the quote is rescinded. 

 

Modifying Shipment Details on Your Shipment

 From your dashboard, you can click 'Edit' in the top navigation bar. Your shipment details will display in a form on the next page. You can change anything you'd like from there and resubmit the form. Your shipment details will be updated.

 

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