Welcome to the CitizenShipper Help Center!

Here you'll find frequently asked questions. Enter keywords related to your question below or browse our FAQs by category.

Privacy Policy

Richard Obousy -

Our Commitment To Your Privacy

CitizenShipper is committed to your privacy. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.


The Information We Collect

This notice applies to all information collected on the citizenshipper.com website. In some cases, we collect personal information to assist in the facilitation of a users objectives on our site. Information collected includes: Name, Address, Email, Phone Number, and Paypal username.


This Website Uses Google AdWords

This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven't completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone's past visits to the CitizenShipper website. Of course, any data collected will be used in accordance with our own privacy policy and Google's privacy policy.

CitizenShipper also collects potentially personally-identifying information that is collected by Google Analytics. The analytics feature CitizenShipper has implemented is based on Display Advertising (e.g., Google Display Network Impression Reporting, or Google Analytics Demographics and Interest Reporting). Visitors can opt-out of Google Analytics for Display Advertising and customer Display Network ads using Ads Settings.

CitizenShipper will not facilitate the merging of personally-identifiable information with non-personally identifiable information previously collected from Google Display Advertising features that is based on the DoubleClick cookie unless CitizenShipper has robust notice of, and the user's prior affirmative (i.e., opt-in) consent to, that merger. CitizenShipper also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users.


The Way We Use Information

We use the registration information you provide about yourself to allow you to benefit from the services offered on citizenshipper.com. When you register with CitizenShipper, you create your own profile and have the option to upload photos of yourself and your vehicle. Your profile information, as well as your name, email and phone number, are openly displayed to people on the site to enable you to connect with people on CitizenShipper.


We only use non-identifying information to share with our advertisers.

We will, on occasion, send you information regarding important upgrades to CitizenShipper functionality. We will also send you information, by email, of any contracts in your area that you may be interested in bidding on.


How To Contact Us

Should you have other questions or concerns about these privacy policies, please feel free to contact us. The best way to do so would be to send an email to our support team

Have more questions? Submit a request


  • Avatar
    Larry Jaeger

    I can not finish the order it keeps asking for pass word I have log in ok , do i need a new pass word

  • Avatar
    Larry Jaeger

    Larry Jaeger from starideas20@yahoo.com can not finish it stops me need a new pass word

  • Avatar

    Please cancel my membership

Powered by Zendesk