Privacy policy

Our Commitment To Your Privacy

CitizenShipper is committed to your privacy. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.

The Information We Collect

This notice applies to all information collected on the citizenshipper.com website. In some cases, we collect personal information to assist in the facilitation of a users objectives on our site. Information collected includes: name, address, IP, email address, and phone number, browser type and version, geographic location, pages you view, and how you found our site. 

This Website Uses Google AdWords

This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven't completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone's past visits to the CitizenShipper website. Of course, any data collected will be used in accordance with our own privacy policy and Google's privacy policy.

CitizenShipper also collects potentially personally-identifying information that is collected by Google Analytics. The analytics feature CitizenShipper has implemented is based on Display Advertising (e.g., Google Display Network Impression Reporting, or Google Analytics Demographics and Interest Reporting). Visitors can opt-out of Google Analytics for Display Advertising and customer Display Network ads using Ads Settings.

CitizenShipper will not facilitate the merging of personally-identifiable information with non-personally identifiable information previously collected from Google Display Advertising features that is based on the DoubleClick cookie unless CitizenShipper has robust notice of, and the user's prior affirmative (i.e., opt-in) consent to, that merger. CitizenShipper also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users.

The Way We Use Information

We have a legitimate interest in running a successful and efficient business and in providing you with Services and useful content, and we use the information we collect, both on its own and combined with any other information we collect about you, for the following purposes:

To provide the requested Services to you;
To provide you with useful content;
To ensure the proper functioning of our Services
To offer and improve our Services;
To provide you with requested information or technical support
To facilitate your movement through our websites or your use of our Services;
To do a better job of advertising and marketing our Services (our use of your information to do this is performed with your consent where required by applicable law);
 

We only use non-identifying information to share with our advertisers.

We will, on occasion, send you information regarding important upgrades to CitizenShipper functionality. We will also send you information, by email, of any contracts in your area that you may be interested in bidding on.

GDPR Compliance

The GDPR is a new legal framework from the EU that takes effect on May 25, 2018. It’s an updated version of the Data Protection Directive.

This law is designed to accomplish two main things:

i. Unify the current data protection privacy laws throughout the EU, and
ii. Enhance the rights of citizens of the EU to protect their personal information

The GDPR applies to any business that does one or both of the following:

Offers products or services to citizens of the EU
Collects personal information from citizens of the EU

CitizenShipper has been setup to solely service citizens located in the United States of America, and Canada, and is not a site that serves any business purpose to EU Citizens. 

How To Contact Us

Should you have other questions or concerns about these privacy policies, please feel free to contact us. The best way to do so would be to send an email to our support team.