Welcome to the CitizenShipper Help Center!

Here you'll find frequently asked questions. Enter keywords related to your question below or browse our FAQs by category.

What is Online Dispute Resolution (ODR)?

Richard Obousy -

ODR is a means of settling disputes between parties in an online setting. It's secure, convenient, and simple to do. The parties to the dispute provide information and reach settlement through an online platform, and no in-person or telephonic communication is necessary.

Have more questions? Submit a request


Powered by Zendesk