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How much does it cost to initiate ODR?

Richard Obousy -

The Negotiation Forum is free for both parties. If no agreement is reached even after the participation of a third party neutral, the parties will be referred to an independent arbitrator if they wish to take their dispute to arbitration. At that point, Citizen Shipper will no longer be involved and any payment made to the arbitrator will be decided outside of the ODR process

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