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Tips, Tricks and Perseverance

Richard Obousy -

In this section we've assembled some things that we've noticed help make successful drivers on the site. 

Perseverance 

We talk to a lot of drivers and one complaint that we've heard is that they'll have to message 5-10 shipping customers to even get a single response. 

We're aware of this problem, and are working on ways to increase customer responsiveness. 

While we figure this out, don't lose heart if it takes you a lot of bids, or a lot of messages to get customers to interact with you. Stick at it! There's gold in the hills. :)

Communication

If you place a bid, it's always a good idea to send a message to the customer introducing yourself. Read our article Best ways to communicate with customers<br><br> to learn some useful tips when it comes to customer communication. 

Route Planning  

Some of the most successful drivers put a lot of time and effort into planning their routes out, and bidding on shipments along those routes. If you have a 1,000 mile trip ahead of you use our Stack shipment tool to try in win 5 shipments instead of just 1!

Minimize Costs

Some trips may include one or more overnight stops. Factor this into your bids, and use sites like Priceline to find low cost hotels and motels. 

More Useful Articles

Take a look at some of these articles to get the most out of CitizenShipper

 Your CitizenShipper Dashboard

  Important details on shipments

  Setting up your routes

  The all-important messaging platform

  Best ways to communicate with customers

  How your profile appears to customers

  Optimizing your notification settings

  Other useful profile settings



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