Essential shipment details

In this article, we'll look at the shipment details page.

From your Dashboard, select any shipment overview and click the Details & stack button:

You should see something like this:

Displayed below the shipment overview is a description left by the customer. In this example, the customer is simply telling us that they are shipping a Pug puppy weighing 3 lbs. 

The map shown below can help you visualize the pick-up and drop-off locations. The Message button allows you to contact the customer, introduce yourself, and ask any question about the shipment you might have. 

Next, you'll see a section that shows you who else is bidding on the same shipment:

In this example, we see four other drivers and the amount that each of them is bidding. 

Note that the lowest bid does not necessarily win a shipment. Customers are looking for professional and experienced drivers, so the cheapest option isn't always seen as the best one.

Once you've decided what the quote should be, just enter the number in the box and click Place bid. We'll notify the customer instantly by email or text message. They should see your bid in their dashboard, as well as a link to your profile page.

Finally, at the bottom, you'll also see our Rideshare Tool. It should look something like this:

This shows one or more shipments geographically close to the route of the shipment you're currently viewing, which also matches your chosen categories. The tool is suggesting that you could bid on these shipments at the same time, and make multiple deliveries along the same route — essentially ridesharing. This can greatly reduce your travel expenses, allowing you to bid lower than you normally would and improve your chances of winning the shipments.

What to read next

For more advice on getting your bearings, check out our articles on Navigating your dashboard (3-min read) and Tips, tricks, & perseverance (2-min read).

For advice on managing your CitizenShipper profile, see Setting up your account.

For advice on winning shipments, see Bidding and payments.