CitizenShipper helps you stay in the loop with new shipments posted on the platform, currently active bids, and more, by sending you email and/or text notifications. Being notified about the right things at the right time keeps you from missing out on new business opportunities and critical customer communication.
Certain types of notifications could be of more interest to you than others, or you might want to receive them through different channels. Notification settings can help you set that up.
You can find these settings in the main menu:
The screen shows multiple notification settings:
Get notified each time a customer/prospect sends you a message.
New shipment matching my city and state settings
On your Routes page, you can choose which cities and/or states you want to be notified about. When a shipment is posted in one of these, you’ll receive a notification. Depending on the locations you choose, this can lead to notifications flooding your inbox, so we suggest that you only choose currently relevant locations.
New shipment along my routes
On the Routes page, you can also create routes you're interested in. When a shipment is posted along one of your defined routes, you'll be notified about it.
New shipment along shipments I’m bidding on
When a shipment is posted along the route of another shipment you're bidding on, you can choose to be notified about that. This can help with bid planning but can also be overwhelming at times; try out both settings to find the one that best suits your needs.
New shipment along shipments I won
A great way to optimize your profit margins is to "stack" multiple shipments along the same route. When a shipment is posted along the route of another shipment you've already won, you can choose to be notified about it. This is a highly recommended option.
Confirmation of posted bid
This notification goes out for each bid you place. You can use it to keep track of all the bids you and your team have placed. Only available via email.
What to read next
For advice on making your first steps on the CitizenShipper platform, see Getting your bearings.
For advice on winning shipments, see Bidding and payments.