Terms and Conditions
Terms of service, privacy policies, and other legal information.
Dispute Resolution
- About dispute resolution services
- What is Online Dispute Resolution (ODR)?
- How does the CitizenShipper ODR process work?
- Who can initiate the ODR process?
- If the parties reach a settlement, how will the terms be memorialized?
- How much does it cost to initiate ODR?
Legal
- Contact exchange policy
- Review policy
- Driver Agreement and Terms of Use
- Shipper Agreement and Terms of Use
- Account management policy
- Cancelled shipments policy (drivers)