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Dispute Resolution

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Articles Related to Dispute Resolution - CitizenShipper Help Center.

  • About dispute resolution services
  • What is Online Dispute Resolution (ODR)?
  • How does the CitizenShipper ODR process work?
  • Who can initiate the ODR process?
  • If the parties reach a settlement, how will the terms be memorialized?
  • How much does it cost to initiate ODR?
  • What kinds of issues with the transaction might prompt a request for ODR?
  • Is the Respondent required to participate?
  • What are the possible outcomes of the ODR process?
  • What happens if the parties do not agree to a settlement?
  • What other remedies are available if I can’t settle my dispute in the Negotiation Forum?
  • How do I initiate a dispute?
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